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New Member
posted Feb 22, 2020 9:32:25 AM

It’s been 21 days and I still don’t have my return. What should I do?

0 3 373
3 Replies
Level 10
Feb 22, 2020 9:44:04 AM

you can check this website to get an estimate of when you can expect to get your refund

https://money.yahoo.com/where-is-my-tax-refund-210431257.html 

or you can go to irs.gov and click on 'get your refund status'

New Member
Feb 24, 2020 4:38:48 AM

I should of got it today? App shows I do but I dnt

Level 10
Feb 24, 2020 12:07:00 PM

See the following for how to contact the irs by phone, but be prepared to wait on the phone for a long time, as they will be  particularly at this time of year: 

 

Verify your identity when you call

Our representatives must verify your identity before discussing your personal information.

Have the following ready when you call:

Individuals

  • Social Security numbers (SSN) and birth dates
  • Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number
  • Filing status – single, head of household, married filing joint, or married filing separate
  • Prior-year tax return
  • Tax return you’re calling about
  • Any correspondence we sent to you

Third parties calling for someone else

Third parties calling for a deceased taxpayer

IRS phone number - Call Wait Times

Filing Season
(January - April)

  • Telephone service wait times can average 15 minutes. Some telephone service lines may have longer wait times.
  • Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.

Post-Filing Season
(May - December)

  • Telephone service wait times can average 27 minutes. Some telephone service lines may have longer wait times.
  • Telephone service wait times are generally higher on Monday and Tuesday.

Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.

Individuals
800-829-1040
7 a.m. to 7 p.m. local time