Is there a phone number to speak with the IRS to find out why I haven't received my refund? I filed electronically 7.5 weeks ago. Their website says it's "in progress."

I called the xxx-xxx-xxxx number and can't actually speak with anyone, it just has the same automatic check refund status as their website. I have not received any notice from the IRS.

132

Level 15

Jun 9, 2020 10:21:08 AM

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

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Is there a phone number to speak with the IRS to find out why I haven't received my refund? I filed electronically 7.5 weeks ago. Their website says it's "in progress."