Is it true you're able to get a refund for the 39.99 if you made less than 34000? If so, am I able to request one?

This is mainly a user community forum.  To discuss any account-specific billing issues, you'd need to talk to TurboTax Support by phone.  I don't know what they will tell you.

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041