Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 4:57:00 AM

Is it possible to change the bank account and routing number for where my refund is being deposited?

0 1 630
1 Replies
New Member
Jun 6, 2019 4:57:01 AM

If you have not filed, you can change your refund method by signing in and go back into your return then, go into the File section again to choose a different method. 

  • Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.

Since you are a TurboTax Deluxe Customer, I have included the Contact Us link at the bottom, if you require additional assistance.

https://ttlc.intuit.com/replies/5619072


https://ttlc.intuit.com/replies/4288359

If you have already filed
https://ttlc.intuit.com/replies/6018235


Once you have filed, you cannot change your refund method; you will ultimately get a paper check. For example, if the direct deposit information is wrong, what will happen is basically the IRS will try to deposit the refund into the account on record. Since the information is not exactly correct, the bank will reject it and send the refund back to the IRS. Once the IRS gets your refund back they will issue you a paper check and send it to the address that you put on your return. You can call the IRS directly at 800-829-1040, M - F, 7 a.m. - 7 p.m.


Contact Us : https://ttlc.intuit.com/replies/3300041
https://ttlc.intuit.com/replies/5566005