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New Member
posted Jun 4, 2019 7:19:08 PM

IRS says my return was sent 2/6/19 and your site says I will recieve it no later than 2/12. I still have not recieved it?

I can not get a live person to answer my questions. This is ridiculous to have to jump through hoops to find out where my refund is!

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1 Replies
New Member
Jun 4, 2019 7:19:09 PM

If you elected to have your TurboTax fees paid from your tax refund, you may check the status of your Refund Transfer by visiting https://taxpayer.sbtpg.com/login.

IRS asks that if your refund is not credited to your account within 5 business days of your direct deposit date, to check with your bank to see if it has been received. If it has not been received after the 5th business day, then you would need to contact the IRS at 1-800-829-1954 to initiate a refund trace. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete.

https://ttlc.intuit.com/replies/4181364