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posted Jun 1, 2019 1:36:53 PM

Irs says my refund was sent to my bank for DD on the 27th of Feb. I used a TurboTax green dot card. It's the 1st still no money or pending deposits.where's my tax refund

I need my refund asap. Should be here already. It's just a damn turbo tax green dot card

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1 Replies
Level 15
Jun 1, 2019 1:36:54 PM

Did you have the TT fees withheld from the federal refund and getting the refund on the Debit card?  

If so the refund needs to go from the IRS to the third party bank to the card.  This process can take up to 3 business days or more.

Check the IRS :  https://www.irs.gov/Refunds

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa :  If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.