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Level 1
posted Apr 16, 2025 2:17:41 PM

IRS Rejected because AGI didn't match... but it did!

My TY2024 return got rejected because the TY2023 AGI did not match. 

 

I signed into IRS.gov and went through the id.me process, and ordered my transcript. 

 

Sure enough, the TY2023 AGI matched the Turbotax-supplied AGI. So I have several matches. 

 

I talked to an IRS agent on April 16, and she said she couldn't see the numbers despite me being able to read it off the transcript. She said it was OK to try 0. I'll let you know how that goes.

0 2 840
2 Replies
Level 15
Apr 16, 2025 2:20:21 PM

Well, try entering a 0 (zero) for the 2023 AGI and e-file the 2024 tac return again.

Level 1
Apr 17, 2025 8:29:41 AM

Here's what didn't work: Entering 0 for AGI. 

 

I talked to an IRS agent this morning.

 

Here's what worked: Enter 0.00 (WITH two decimal places) for AGI. 

 

I know, strange, but it works.