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Level 2
posted May 19, 2020 3:21:17 AM

If TurboTax misrepresentation on my taxes and I still have not got them back but TurboTax already took there money out my bank I want a refund for there services !

As I filed my taxes as I always have it was not asking for my health insurance so I backed out and startedover .with the probably thinking I missed it but no still nothing so I questioned it and was assured that insurance was not needed this year. And it was so I got a letter from its and then turbo tax would not help me with this problem told me I had to do the leeg work now I am thinking what the hell did I pay them to do so go I got it done and it has Ben months and still nothing. Turbotax I want my money back that you so took out of my bank for doing my taxes that you were the professional in this mater. And misrepresent me as the client

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1 Replies
Level 15
May 19, 2020 7:42:45 AM

You must call TurboTax directly for billing issues. Use the word billing when you set up a call back. They are open weekdays from 5 AM to 5 PM Pacific time.

To contact TurboTax directly, go to this link: https://ttlc.intuit.com/questions/3401489