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New Member
posted Feb 7, 2023 4:25:58 AM

If My refund was excepted last month and is on its way. I only filed with turbo tax because I was approved for a cash advance but I have yet to receive one why is that ?

I have been tracking my refund and it is on its way I was approved to receive a cash advance but I have yet to receive one ?

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1 Replies
Intuit Alumni
Feb 7, 2023 9:06:08 AM

Have you received an email stating when your funds will be available? Once accepted, you will receive an email with further instructions on accessing the funds. See the TurboTax FAQ here for more information on your refund advance.

Please make sure the primary taxpayer information matches exactly the same as your Credit Karma account. Changing any information in one account like your password, phone number, mailing address or email doesn't automatically change it in the other account.