Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 21, 2025 5:46:16 AM

if I no longer have a federal refund, how do I remove the refund processing service fee at checkout?

0 3 3896
3 Replies
Level 15
Mar 21, 2025 5:48:55 AM

If you don't have a refund then the option to take the fees out of your refund won't be available.  Is it letting you take the fees out of a state refund?  

Expert Alumni
Mar 21, 2025 5:52:29 AM

Even if you don't have a refund, you can take the processing fee off.

How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

New Member
Apr 15, 2025 12:43:20 AM

I had the same problem. I figured it out. Even though it says it's going to charge you a "refund processing fee", by the time you get to the part where you enter your credit card number, it won't actually charge you the fee it said it would. It will charge you a State e-file fee, but the $40 fee for refund processing won't actually be there. I know: it's very deceptive messaging in the app. The designers and engineers should change the messaging.

Note to any engineers who read this message and are non-native English speakers. In English, "deceptive" doesn't always mean a malicious attempt to harm someone by withholding valuable information from them. In English, "deceptive" can also mean "confusing", "unclear", "non-sensical". In this case, "deceptive" doesn't mean that TurboTax is maliciously trying to harm or defraud the user, it just means the messaging was unclear and would be better if it said something like: "Review payment information for additional processing fees". Something like that.