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New Member
posted Jun 5, 2019 11:55:33 PM

If I go to Where’s My Refund it tells me there’s an error? Why is that?

Information I entered is correct

0 1 447
1 Replies
Expert Alumni
Jun 5, 2019 11:55:34 PM

No Record of return at where's my refund /

Getting the message "You may not have entered your information correctly'?   

 

An important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.

 

Here are some common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575