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New Member
posted Oct 11, 2019 3:47:14 PM

If I filed my 2018 taxes why can't I find the tax return on file with turbotax ?

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1 Replies
Level 15
Oct 11, 2019 3:49:50 PM

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.