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New Member
posted Nov 26, 2024 10:40:24 AM

If i filed in January,and had to verify in October and now end of November and nothing .I still have t received last year's tax return what do I do?

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2 Replies
Level 15
Nov 26, 2024 10:46:59 AM

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

Level 15
Nov 27, 2024 5:23:55 PM

Expect 90-180 days from your last interaction (October)  to see any results.

The IRS phone rep may or may not be able to help you.

@Shanteetraylor