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New Member
posted Jun 7, 2019 4:18:34 PM

If I clicked to receive my taxes on a TurboPrepaid Card is it automatically set up to direct deposit for my tax return when I activated my turbo card?

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1 Best answer
New Member
Jun 7, 2019 4:18:35 PM

Yes it is automatically linked, once your tax return has been completely processed by the IRS/State and has been sent, your tax refund  will then be deposited to the card. If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

Please be sure to follow the activation instructions to activate the card, this will allow the refund to deposit to the card once it has been fully processed and the IRS/State tracking status is showing sent.

Note: When tracking your tax refund please wait until the IRS/State tracking website is showing a "sent" tracking status. If your tax refund is showing accepted or approved the IRS/State has not sent the refund just yet. It must show that the refund has been "sent", you can then begin looking for the refund on your card.

 How to get your Tax refund on the Turbo Prepaid Visa Card:

https://ttlc.intuit.com/replies/6419975

24 Replies
New Member
Jun 7, 2019 4:18:35 PM

Yes it is automatically linked, once your tax return has been completely processed by the IRS/State and has been sent, your tax refund  will then be deposited to the card. If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

Please be sure to follow the activation instructions to activate the card, this will allow the refund to deposit to the card once it has been fully processed and the IRS/State tracking status is showing sent.

Note: When tracking your tax refund please wait until the IRS/State tracking website is showing a "sent" tracking status. If your tax refund is showing accepted or approved the IRS/State has not sent the refund just yet. It must show that the refund has been "sent", you can then begin looking for the refund on your card.

 How to get your Tax refund on the Turbo Prepaid Visa Card:

https://ttlc.intuit.com/replies/6419975

New Member
Jun 7, 2019 4:18:36 PM

hi today my refund was approved by IRS but it still hasn't been deposited to my turbo card, when can I expect it to be? IRS notified me saying the 7th? IS that the day? I thought once it was approved I will receive? a little confused

New Member
Jun 7, 2019 4:18:38 PM

I received my card about a week ago, all refunds were approved, yet it is still empty, wondering when I can access my money

New Member
Jun 7, 2019 4:18:40 PM

Same here, it got approved about 2 weeks ago and my card is still empty...

New Member
Jun 7, 2019 4:18:42 PM

I got approved the 2nd and I done received my card and still my card is empty

Level 2
Jun 7, 2019 4:18:42 PM

I still haven't received my refund and it says approved and it will be deposited into your bank account what is going on turbo tax

Level 2
Jun 7, 2019 4:18:43 PM

Everyone is having this issue. So I would like to know what's going on with my refund because it was never deposited into my turns tax card

New Member
Jun 7, 2019 4:18:44 PM

Mine was just approved so I'm wondering when it will be deposited to my card ?

New Member
Jun 7, 2019 4:18:46 PM

My card still has no funds

New Member
Jun 7, 2019 4:18:48 PM

My card is still empty and it's due to be deposited by the 22 any other year I would have had them by now can't even check if it's pending I called today and the number says I can't complete the call try again

Level 2
Jun 7, 2019 4:18:49 PM

I received my state refund. I'm waiting on my federal refund I haven't received that yet it says it will be deposited by the 22nd. The number on the turbo card doesn't work

New Member
Jun 7, 2019 4:18:51 PM

I will never use this turbo tax card again. My refund is to he deposited BY the 22nd. I called the number on the card and the guy I spoke with said I have no pending deposits or anything! I always get my refund earlier than the date given by the IRS. This has nothing to do with earned income or child tax because that was taken care of by the 17th. This Turbo Tax Card sucks.

Level 2
Jun 7, 2019 4:18:52 PM

What number do you call and how do you talk to a live person

Level 2
Jun 7, 2019 4:18:55 PM

Everytime I call it just rings and rings and doesn't do anything else

New Member
Jun 7, 2019 4:18:56 PM

I called 1-888-285-4169...I actually jist received my refund about 1 hour ago though.

Level 2
Jun 7, 2019 4:18:59 PM

Was that your federal refund with the child tax credit because that's what I'm waiting on

New Member
Jun 7, 2019 4:19:01 PM

Yes

New Member
Jun 7, 2019 4:19:02 PM

I also never received a text message from Turbo Tax card when my money was deposited like I signed up for...I checked online numerous times a day and this time it was on there.

Level 2
Jun 7, 2019 4:19:04 PM

I just called and they said no pending transactions but my deposit date is 2/22/18 and I haven't got mine and everyone is getting theirs. What is going on

New Member
Jun 7, 2019 4:19:05 PM

Iyss213 was your DD 21? I called and it keep ringing and ringing smh & when I did talk to someone I can't understand nothing they are saying.

New Member
Jun 7, 2019 4:19:07 PM

My date was for the 22nd. Guy i spoke with had an accent but i understood what he said. I dont know why everyones refunds are being weird this year.

Level 2
Jun 7, 2019 4:19:08 PM

When you called they said you had no pending transactions?

New Member
Jun 7, 2019 4:19:10 PM

Oh ok for a minute I thought I was being scammed everyone has an accent that I have talked too. Plus my DD is the 22nd!!! Lucky you lol

New Member
Jun 7, 2019 4:19:11 PM

No pending deposits but for some reason i got mine 1 day early. I'm never lucky so this is a surprise