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New Member
posted Jun 1, 2019 12:12:19 PM

If I can't get my taxes to download and print what should I do next

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1 Replies
New Member
Jun 1, 2019 12:12:20 PM

You can change your filing options in the Step 3 of the File Process.  Follow these steps:

  • Select File (in left column)
  • Step 1 is Review Your Order
  • Step 2 is where your choose how to receive refund or how to pay the taxes you owe
  • Step 3 is where you choose how to file (mail or e-file)

Click on screenshot below for detail