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New Member
posted Feb 22, 2020 4:31:06 PM

If I applied for advance but was turned down will my return be deposited in my bank or on green dot card?

0 7 645
7 Replies
Intuit Alumni
Feb 22, 2020 7:02:09 PM

Yes, your refund will still be deposited to the green dot card.

Level 2
Feb 24, 2020 7:39:05 PM

I was also denied the advance, got email stating refund would be put on a Green Dot card. Never received card.

Intuit Alumni
Feb 24, 2020 8:00:43 PM

The refund advance program is run through First Century Bank, a partner site, and they are responsible for determining if you qualify. Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

 

Level 2
Feb 24, 2020 8:01:47 PM

This is not the answer to my question

Intuit Alumni
Feb 24, 2020 8:05:29 PM

You should have received a confirmation email from Turbo Tax when you were approved, the email explains that you need to create an online account to gain access to your temporary card number. Please check your junk/spam folder for the email. Once you locate the email, create the online account, you can then contact Turbo Tax via phone with the card number and report it as lost. Contact Us | TurboTax Intuit | Turbo Card

Level 2
Feb 24, 2020 9:15:17 PM

I was DENIED the advance. I still need my Green Dot cars to access my full refund !!! UNABLE to acquire a Green Dot card through their website

Intuit Alumni
Feb 25, 2020 8:59:09 AM

Visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306