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New Member
posted Apr 2, 2025 8:04:24 PM

I will need a refund. I already purchased the 2023 software and accidentlly purchased it again.

I need customer service. Your website is not very helpful.

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1 Replies
Level 15
Apr 2, 2025 8:08:07 PM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm