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New Member
posted Jun 4, 2019 3:04:21 PM

I wasn't able to e-file and had to print my returns. I was charged the $24.99 to efile and would like those refunded.

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1 Best answer
Level 15
Jun 4, 2019 3:04:22 PM

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is currently open from 5am to 9pm Pacific time (8am to Midnight Eastern time)

1 Replies
Level 15
Jun 4, 2019 3:04:22 PM

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is currently open from 5am to 9pm Pacific time (8am to Midnight Eastern time)