Although you may have previously filed with us, we didn't save a copy of your W-2. If you used our mobile app to snap a picture of your W-2, it's not saved on your device. Your best bet is to ask your employer or payroll department for another copy of your W-2.
Please click How can I get a copy of my W-2? to learn more.
Please click the TurboTax Help link, listed below to learn more.
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-import-or-enter-my-w-2/00/26253
What if it's February but I still don't have my W-2?
https://ttlc.intuit.com/community/income/help/what-if-it-s-february-but-i-still-don-t-have-my-w-2/00/25998