I was charged 78.00 for e-filing both my federal and state taxes; I did not file state taxes. I would like my 39.00$ put back into my account

Level 2

Feb 22, 2022 11:53:54 PM

It’s over thousands of people saying this year would be their last year using turbo tax in a tax group on Facebook because of TPG fees and TurboTax taking extra fees not stated.. Me as well. They owe me $40 back and it’s been a issue with everyone that’s went through TurboTax. @SH731

Employee Tax Expert

Feb 23, 2022 7:43:12 AM

Please see How do I request a refund for my TurboTax product? for information on requesting a refund.

@SH731

@Marqruisb

Returning Member

Feb 25, 2022 7:26:56 AM

I called and spoke with a support person who informed me that they would be refunding my 39.00$ back into my account, should take 2-3 weeks and gave me a confirmation #; so right now I am just waiting to see if this happens. Thank you all for your responses SH731.

Intuit Alumni

Feb 25, 2022 7:46:54 AM

We know how important your refund is and we apologize. We’re working quickly to resolve this and make sure you receive your full refund. If you did receive a confirmation number, you will receive your refund soon. We appreciate your patience at this time.

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I was charged 78.00 for e-filing both my federal and state taxes; I did not file state taxes. I would like my 39.00$ put back into my account