Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 4:42:05 PM

I was accepted 1/30, wheres my refund says "Your tax return is still being processed. A refund date will be provided when available." It hasn't changed in over two weeks?

0 5 2068
5 Replies
Intuit Alumni
Jun 4, 2019 4:42:07 PM

Some returns can take longer than others due to different factors. According to the IRS website, there are sometimes delays in processing the returns they receive. Some of those reasons are listed here.

https://ttlc.intuit.com/replies/3302084

You can call the IRS, when it has been longer than 21 days from the date your return was accepted, at 1-800-829-1040. There is a high call volume. So there is a little wait. They will be able to tell you what stage of processing your return is in.

When calling the IRS do NOT choose Option 1. 

Choose Option 2 after you choose the language. 

Then Press 1  

Then Press 4 

Then Press 2, it will then transfer you to an agent.




New Member
Jun 4, 2019 4:42:08 PM

I'm having the same problem. The IRS is a joke sometimes.

New Member
Jun 4, 2019 4:42:09 PM

same problem :(

New Member
Jun 4, 2019 4:42:11 PM

Your refund is on hold. Wait for a letter in the mail

New Member
Mar 3, 2021 8:59:29 AM

Same exact problem. The IRS is poorly managed. My return is as simple as can be. Only one property, standard deduction, absolutely nothing out of ordinary. Filed 1/30/21, accepted 2/11/21. 3/3/21 still waiting. No reason to take that long.