I want to know my account number from my TurboTax card

If you have a Turbo Visa Debit Card issued by Green Dot, you'll be able to get your user ID and reset your password. See the following:

• I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: Turbo Debit Card sign in. 

• I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (Turbo Debit Card sign in.  You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 
Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   For additional questions, including how to receive a check, please use our Turbo Visa Debit Card site: Here’s how to access your stimulus payment

In 2018, I chose to have my refund sent on a debit card. I never received the refund from the IRS because I had several unpaid student loans. I filed for 2019 recently with my checking account information for the 2019 refund. However, my stimulus check is going to the 2018 debit card, which I never received. I keep trying to report it “lost or stolen” in order to get a replacement, but it requires the 16 digit debit card number that I don’t have. 

What should I do? I can’t get ahold of anyone.

Please help!

Maureen

Please see the link below for more information on the card. 

Turbo card information