See this TurboTax support FAQ for removing the Live edition - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US?uid=lemsbbzj
Did not work and I was talking to another turbo tax user and the same problem as me. I ended up Turbo tax charging me Deluxe and I hadn't finished my taxes,no review or efile!!! So I was stuck with the charge in my bank account!!!!
@tweetycraze3 wrote:
Did not work and I was talking to another turbo tax user and the same problem as me. I ended up Turbo tax charging me Deluxe and I hadn't finished my taxes,no review or efile!!! So I was stuck with the charge in my bank account!!!!
Contact TurboTax support for assistance with this issue.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=lcxibhri
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax