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New Member
posted Jun 5, 2019 2:49:50 PM

I've waited for my refund to be mailed 8-10 weeks! It's been 11weeks where is my refund?

Ive been waiting and waiting and the IRS seem to can't tell me nothing 

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13 Replies
Level 15
Jun 5, 2019 2:49:51 PM

Did you e-file your tax return and was it accepted?  

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

Level 15
Jun 5, 2019 2:49:52 PM

Or does your account say Ready to Mail when you log In?

Ready to Mail means you have to actually print out your tax return and mail it to the IRS yourself.  So it has not been filed yet.  And it will always say Ready to Mail.  Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.    You can try to switch to efile     <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3985787">https://ttlc.intuit.com/replies/3985787</a>

New Member
Jun 5, 2019 2:49:54 PM

@VolvoGirl No, the bank denied the check it was sent to irs! The IRS stated it will take 8-10 weeks I'm still waiting as we speak

New Member
Jun 5, 2019 2:49:55 PM

@VolvoGirl I can't even track my refund the customer rep couldn't tell me anything but it's coming (wth)

New Member
Jun 5, 2019 2:49:57 PM

Hey @mellabella0703  did u ever received it I'm going threw this right now!!???

Level 15
Jun 5, 2019 2:49:58 PM

mommic28:
If you explain your story, someone may be able to comment here and suggest something to do.   If you have tried to get info from the IRS and it has not been successful, you can also contact your IRS TaxPayer Advocate for assistance, especially if you have a hardship.  

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

<a rel="nofollow" target="_blank" href="http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate">http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate</a>

Also see this article for more info on how the Taxpayer Advocate Service works::
<a rel="nofollow" target="_blank" href="http://www.irs.gov/taxtopics/tc104.html">http://www.irs.gov/taxtopics/tc104.html</a>

New Member
Jun 19, 2019 4:36:38 PM

Me too!!! Same thing I got a letter that states the paper check would come in 8-10 weeks and I haven’t received anything. I was expecting this money in February. I never get direct deposit and the 1 time I tried to get it and I got screwed

Returning Member
Aug 1, 2019 5:56:38 PM

Did you ever receive your refund it im having the same problem?

Returning Member
Aug 1, 2019 5:57:08 PM

Did you ever receive your refund it im having the same problem?

New Member
Aug 1, 2019 7:50:40 PM

Did you ever receive your refund yet? Im going through this same situation, they said August 12th is my 10 week mark

New Member
Aug 1, 2019 7:52:39 PM

Did you ever receive your refund? Im going through the same situation, they said August 12th is my 10 week mark.

New Member
Aug 1, 2019 7:53:20 PM

Did you ever receive your refund? Im going through the same situation, they said August 12th is my 10 week mark.

New Member
Aug 8, 2019 9:58:56 AM

Nothing yet and I can’t get anyone on the phone. I call and sit on hold 45 min & end up getting disconnected. I printed out a form taxpayer statement regarding refund. I filled it out now I’m just trying to figure out where to send that to.