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New Member
posted Jun 6, 2019 7:22:54 AM

I've just finished my taxes with you on another tab and now screen states "Determining your best options for filing..." for 15 mins. What do I do?

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1 Best answer
New Member
Jun 6, 2019 7:22:55 AM

Try clicking refresh on the browser.

3 Replies
New Member
Jun 6, 2019 7:22:55 AM

Try clicking refresh on the browser.

New Member
Jun 6, 2019 7:22:57 AM

Not sure how to do that...There's no refresh available - there is a "reload tab"...should I click that?

New Member
Jun 6, 2019 7:22:58 AM

Yes, go ahead and reload tab.