I used Turbotax for 30 years. I had saved like the last ten years on my computer. I had problems with my computer the Geek squad deleted all returns, leaving one 2020?

Now I can't file my daughters return, because of the distribution checks she received. It says to wait for a response from TTax. What can be done to file?

112

Level 15

Mar 13, 2022 6:25:17 AM

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive. They are not stored online. If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

Why sign in to the Community?

I used Turbotax for 30 years. I had saved like the last ten years on my computer. I had problems with my computer the Geek squad deleted all returns, leaving one 2020?