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posted Apr 9, 2025 10:12:45 AM

I used to use turbo tax exclusively but my taxes are more complicated so I dropped them off at a competitor on February 17 and they still haven’t completed them. Help!!!

Can you help

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2 Replies
Level 15
Apr 9, 2025 10:17:03 AM

Help how?   TurboTax cannot intervene with the "competitor" you went to.   Did they file your returns?   Do you want to cancel your service with them---did you sign anything or pay them anything?   Do you have copies of all your tax documents to start over with TurboTax?

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When you use desktop software, there is an additional fee to e-file a state return.  You can avoid that fee if you print, sign and mail the state return. 

 

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Level 9
Apr 9, 2025 11:02:25 AM

If you are staying with that service and they cannot do them on time, ask them to file an extension.