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Level 2
posted Jun 15, 2019 11:22:35 AM

I used 2018 Business TT and created my data. I have my print preview. Now, it says "file not found" - the program is still on my computer. What happened to the data file?

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3 Replies
Level 15
Jun 15, 2019 11:32:12 AM

If you in fact saved the file, it will be on your computer......somewhere.

 

Try searching your hard drive (and also any USB flash drives, external drives, etc.) for your 2018 tax file by searching for the extension, ".tax2018" (without the quotes). 

Level 2
Jun 15, 2019 7:47:09 PM

thank you.

I have tried that several times and it finds my Premier TT, but not the business TT.

Don't know what else to do!!!!?????

Level 15
Jun 15, 2019 9:24:05 PM


@Kay9 wrote:

thank you.

I have tried that several times and it finds my Premier TT, but not the business TT.

Don't know what else to do!!!!?????


If you in fact did not save the file, there is really nothing you can do at this point except to start over.

 

If you believe you may have deleted the file accidentally, you can try and see if the file can be recovered using recovery software, such as the freeware available at the link below.

 

See https://www.ccleaner.com/recuva