I tried inputting my info into the irs database to check my refund status, but it is telling me that it cannot find my info. Why is that?

New Member

Jun 6, 2019 11:01:28 AM

If the IRS is saying you can't track your return, there are some reasons why you aren't seeing the status of your return yet.

Here are the usual reasons:

Your e-filed return was accepted (received) by the IRS less than 24 hours ago.
- Make sure you wait at least 24 hours after acceptance before using WMR.
Your return is still pending.
You never e-filed.
- You can quickly find out by checking your status.
- If you don't see a status, go through the File section again all the way to the end and be sure to click the green Transmit Returns Now button.
You mailed your return less than 4 weeks ago.
- WMR asks that paper-filers wait 4 weeks before using WMR.
WMR is getting hit hard by early filers, especially in late January or early February.
- You can try calling the WMR automated hotline instead: 1-800-829-1954.

And finally, you can't track your amended refund at WMR. Instead, go to WMAR (Where's My Amended Return?) to track.

Please review the following Turbo Tax FAQ, "Why the Government Doesn't Have Any Record of your Pending Return":