Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Oct 16, 2021 10:12:22 AM

I still haven’t received my refund any one else with the same issue? the money is just sitting in the federal reserve without any explanation as to why!

0 4 584
4 Replies
Level 15
Oct 16, 2021 10:16:09 AM

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

Level 15
Oct 16, 2021 11:20:39 AM

The US Treasury is broke (out of money)

You may have heard about it on the news.

Until the Treasury can borrow again, the refunds would be on hold.

The pres just signed a bill to allow some more borrowed funds into the Treasury.

Level 8
Oct 16, 2021 11:26:13 AM

That is not  the reason that the refund was not received.  There is another reason.  

Level 15
Oct 16, 2021 12:32:24 PM

If your return is marked for special handling or review by a person your refund is on hold.

If you return is APPROVED,

this seems to me the obvious explanation.

 

My niece's return was APPROVED two months ago.

Still no check.