Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 24, 2020 11:55:56 AM

I spoke with the irs this morning and apparently I haven't recieved my stimulous check because turbotax associated greendot to send me my federal return and now theres an investigation. Why dont turbo

0 1 134
1 Replies
Level 15
Jun 24, 2020 12:07:43 PM

The IRS has been unable to direct deposit stimulus payments to customers of any of the tax preparation services who used 3rd party banks to pay the tax preparation fees from the filers federal refunds. If this is what you did, the bank will decline the direct deposit and the IRS will issue a paper check or a debit card and mail it to you at the address on file with the IRS.