I send in my tac return on april 5th,2022. when i check my refund status. irs said they cannot provide any information about my refund. what do i need to do?

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Checking the IRS site … no record found can be shown from time to time even if you enter everything correctly and this is normal.   I will also be this way if you try unsuccessfully too many times in a row … then you are locked out for a day.

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

 

If you mailed in the return then it will not show up on the IRS site until the envelope is opened and the return is manually entered into the system which could take months as the IRS is understaffed again this year. Mailed in returns could take 6 months to a year to process and there is nothing you can do to speed it up.