TurboTax will be sending an email to taxpayers that will be receiving their stimulus payment from the IRS on their Turbo Visa Debit Card issued by Green Dot on Wednesday April 15, 2020.
- I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login
- I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you. Due to heavy traffic you may experience some delays on the web site or phone line.
If you have any questions, including how to receive a check, please check the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/