I filed and was accepted and was sent a prepaid card but has no balance?
You may have to wait until your return has went through processing and you receive a date for direct deposit.
Do I have to set up the direct deposit with the info on the paper the card game with?
If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.