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posted Mar 20, 2020 2:50:45 PM

I received my state tax refund, but my fed tax sent me a letter saying they were reviewing it.

I received my state tax refund, but my fed tax sent me a letter saying they were reviewing it.

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1 Best answer
Level 15
Mar 20, 2020 2:58:22 PM

Only the IRS knows what is going on with your return.  Did the letter explain why they were reviewing your return?  You can call the IRS, maybe they can give you information.

 

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

1 Replies
Level 15
Mar 20, 2020 2:58:22 PM

Only the IRS knows what is going on with your return.  Did the letter explain why they were reviewing your return?  You can call the IRS, maybe they can give you information.

 

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.