☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 16, 2025 4:45:22 AM

I received my refund in Feb. but all of a sudden in May I have $128 taken out of my checking account without any explanation. Why was this done?

0 1 1724
1 Replies
Level 15
May 16, 2025 4:47:10 AM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm