Did you open the envelope? Is the amount on the check the amount of your federal refund?
I haven’t retrieved it from the mailbox. It was just showing on my informed delivery app letting me know it was coming today in the mail.
I also received mine today but I’ve been unable to cash it because the check cashing places can’t verify the check. The number listed on the check is to turbo tax and if you try and call cross river bank they tell you to reach out to turbotax
@Amurriel99 Situations like that just demonstrate how much better it would be to have an actual bank account where you could go inside and deposit the check to your account, and then perhaps wait only a day or two for the check to clear. Without a bank account, you are going around to "check cashing" places that will charge you a fee to cash your check and give all kinds of aggravation about cashing it.
I do have an actual bank. That’s where I went first but they also did not take the check. Checks have to be verified when it’s a certain amount no matter where I take it. Thanks 🙂
was it your refund ? I’m also receiving the same envelope in the mail.
I'm having the same problem with my refund check from Intuit my bank won't let me deposit it to my account or let me cash it because it can't be verified and every place I have taken it after that has told me the same thing as my bank that they can't verify it so if you can't deposit it and you can't cash it the wtf are you supposed to do with it because it sure as **bleep** isn't going to do me any good the way it is now
It was for me! I forgot to add a digit in my account number they said they were unable to deposit so they sent a check on 2/19 received it on 03/02 and i just deposited into my bank so i wouldn’t have any issues.
I’ve received a paper check from them aswell, tried to deposit it to TWO banks, one mobile and one in person& they denied it each time. The first bank which was mobile said the check was fraudulent, and terminated my account. I went in person to deposit check to another bank, and Im on the app and it shows return check charge back. This has been a nightmare!!!!
So u didn’t have any issues cashing or getting it deposited into your account? Cause other people are having issues
I have BOA and it says funds should be available 03/08 i deposited into my account on 03/02 so far it hasn’t been rejected praying it doesn’t since everyone else has been having issues i did mobile deposit too
I have BOA too& first they accepted it, then I noticed a delay, and then today I check my banking app& its been returned. 😔, I called turbotax and theyre cancelling the check and sending it to the IRS & its gonna take 6-10 weeks to get it
how long after you deposited it did it bounce back ? I’m praying the same **bleep** doesn’t happen to me
Is it fees that they owe us or is it something else because i got my refund sent to me already
For my first bank it bounced literally same day (Ally) that was last week, for my BOA it never necessarily bounced but I went to deposit it Monday , By This morning I seen that the check was returned
A suggestion for you in regard to the check from Cross River Bank:
https://www.intuit.com/company/contact/office-of-the-president/
Exactly same issue I'm having received it in the mail go to deposit it or cash the check and I'm hit with "Oh we don't cover this bank or Oh this isn't a bank that's in our database" Then my bank tells me it's fraudulent and that I need to contact TurboTax who tells me to contact the IRS and back and forth