I received a letter from my state about a miscalculation on our deductions for tax year 2023 resulting in an underpayment. Who is responsible us or Turbo Tax?

TurboTax did not divide the total deduction between my spouse and me correctly (the sum was higher than the total deduction) causing the underpayment (over refund?). I feel like this is a failing of the software, and we should not be responsible for the discrepancy.

6459

Expert Alumni

Apr 27, 2025 8:35:52 AM

You can submit a claim un der the TurboTax 100% Accurate Calculation Guarantee. To do this see the TurboTax help article below for steps on how to do this:

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I received a letter from my state about a miscalculation on our deductions for tax year 2023 resulting in an underpayment. Who is responsible us or Turbo Tax?

How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Expert Approved Guarantee?