I need to speak with an agent about this situation
If you purchased MAX with the 2022 tax return then see this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/max/L0Bc4Ve2l_US_en_US?uid=m3tjga6r
And - https://ttlc.intuit.com/turbotax-support/en-us/help-article/compare-products/full-audit-representation/L8wJsuR5l_US_en_US?uid=m3tjjrx3