Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 2:00:52 PM

I previously prepared a different tax return for my mom for 2016 on turbo tax, can i now prepare my return

0 1 140
1 Best answer
Level 15
Jun 4, 2019 2:00:53 PM

Not in the same account.   Each online account can only handle 1 Federal return per tax year.  If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable).   You can use the same email address in the Account Settings (Profile), if desired for notification purposes, but each User ID must be unique.  A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start a second Online return:

https://ttlc.intuit.com/replies/3288574

1 Replies
Level 15
Jun 4, 2019 2:00:53 PM

Not in the same account.   Each online account can only handle 1 Federal return per tax year.  If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable).   You can use the same email address in the Account Settings (Profile), if desired for notification purposes, but each User ID must be unique.  A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start a second Online return:

https://ttlc.intuit.com/replies/3288574