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New Member
posted Aug 6, 2020 7:49:52 PM

I paid turbo tsx Felix package I haven't received my tsx return from,Jan 2020 filing like to know what the heck going on

Haven't received our tsx return and filed with turbo tax on Jan 2020. Turbo tax got paid and we have no refund check

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2 Replies
Level 15
Aug 6, 2020 8:01:28 PM

"I paid turbo tsx Felix package"  

 

Cannot figure out what a "Felix package" is------what did you pay TurboTax for?  Did you e-file a tax return, or did you mail it in?

 

If you e-filed, do you know if the return was accepted?

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds          

Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

Level 15
Aug 7, 2020 7:04:21 PM

It  Probably means Deluxe package.  The darn spell check on my iPad really slows me down.