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Returning Member
posted Aug 19, 2023 3:45:38 PM

I paid my taxes twice

I sent a check to the IRS forgetting that I had set up an ACH through my Turbo Tax program for the amount due.  Both items cleared my bank account in April 2023.  I have not received any refund or notice of any kind from the IRS and it has not been 4 months.  Suggestions as to what I can do to get my money back?

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1 Replies
Level 15
Aug 19, 2023 4:00:24 PM

Contact the IRS for a refund of the overpayment of the taxes owed.

 

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.