Turbo Tax will not permit me to file electronically. The reason given, noted below, demonstrates that the Turbo Tax software is in error.
"Gov 457 deferrals - TP $37000 is more than the allowed
$18500 for a government 457(b) plan. Please check your entries on your W-2 for
government 457(b) plans."
Contrary to this error message, I was allowed to contribute $37000 using 457(b)
special “last 3-year catch-up” deferral, 2x the normal $18500 contribution.
Last year, the catch-up limit was $36000 and Turbo Tax had no issues.
This amount appears on my W-2 on line 12b, Code G, $37000.
The IRS website clearly says the catch-up provision for 457(b) is still applicable: https://www.irs.gov/retirement-plans/how-much-salary-can-you-defer-if-youre-eligible-for-more-than-one-retirement-plan
So far (and today is April 9th), Turbo Tax has maintained they are not in error and refuse to correct this problem. I am looking for my money back on the state filing charge and additional consideration for the faulty software.To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Support is open from 5am to 9pm Pacific time
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Support is open from 5am to 9pm Pacific time
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
I did as your suggested and will get the state filing costs returned plus $10 compensation (10% of the cost of TurboTax Premier). They will not be correcting the software problem.
I did as your suggested and will get the state filing costs returned plus $10 compensation (10% of the cost of TurboTax Premier). They will not be correcting the software problem.