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New Member
posted Feb 12, 2020 7:51:40 PM

I ordered my card on the 31st why have I not received it yet

0 2 428
2 Replies
Intuit Alumni
Feb 12, 2020 8:06:16 PM

Once you’ve signed up for a Turbo® Visa® Debit Card, it’ll be delivered in 5-10 business days (remember: Saturday, Sunday, and official holidays don't count as business days). If you have one from last year, you will be sent a new one. Your refund will be loaded to that card once the refund is approved and the IRS schedules a deposit date. For more information, please click here. To find your direct deposit date, please track your refunding by clicking this link.

Level 3
Feb 12, 2020 8:38:08 PM

Yep, ordered mine on January 17. Never got it. Also applied for the refund advance. But turbotax said I didn't. That's the only reason I got that card, otherwise I wouldn't have. Requested a new one last Thursday. Haven't received that one yet either.