It is too late for you to use TurboTax software for a 2017 return. TurboTax no longer supports or updates 2017 software. And any refund you saw on the form has now been forfeited. If you owe tax due you still have to file the return and pay the tax though.
You can seek local paid tax help or you can use the paper forms to prepare by hand and mail them in.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
2017
https://www.irs.gov/pub/irs-prior/i1040gi--2017.pdf
https://www.irs.gov/pub/irs-prior/f1040--2017.pdf
https://www.irs.gov/pub/irs-prior/f1040a--2017.pdf
https://www.irs.gov/pub/irs-prior/i1040a--2017.pdf
https://www.irs.gov/pub/irs-prior/f1040ez--2017.pd
fhttps://www.irs.gov/pub/irs-prior/i1040ez--2017.pdf
If you live in a state with a state income tax:
And.....what--if anything--have you done about tax returns for 2018, 2019, or 2020?
If you need to file for those years and have not done so:
Online preparation and e-filing for 2018 and 2019 and 2020 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2018, 2019 or 2020 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
If you are getting a refund, there is not a penalty for filing past the deadline. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.