What is "it" that says you have received your state refund? TurboTax never says your refund has been received. TT only tells you that the e-file was accepted. If the state site is saying they issued your refund but you did not receive it, you need to contact the state.
To track your state refund:
ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr
https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0