Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 1, 2025 9:08:12 AM

I never received my 2020 refund and the turbo tax card that I put it on is no longer active. How do I find where my refund went.

0 1 2186
1 Replies
Expert Alumni
Feb 6, 2025 11:56:41 AM

You will need to contact the IRS for information. It might be easiest to set up an account with them.

 

IRS Individual Online Account  

  • Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
  • With an IRS Individual Online Account, people can:
  • View balance owed, payment history and schedule payments.
  • Cancel scheduled payments.
  • Get transcripts.
  • View or create payment plans.
  • See digital copies of some IRS notices.
  • View key data from their most recently filed tax return, including adjusted gross income.
  • Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
  • View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.