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New Member
posted Jan 27, 2023 11:51:48 AM

I’m trying to apply for an advance. I’ve used turbo tax for 5 years now and everytime I apply, it says they can’t verify my info. Nothing has changed.


I’m trying to apply for an advance. I’ve used turbo tax for 5 years now and everytime I apply, it says they can’t verify my info. Nothing has changed. I even had my taxes deposited into my credit karma money account last year.

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1 Replies
Intuit Alumni
Jan 30, 2023 1:15:01 PM

For more information on the eligibility of the refund advance, please click here. We do not have a way to verify the eligibility of the account.