I got my full state refund 1/31/25 but only received roughly half of my federal return. It's been 6 months since my estimated total tax return. I tried calling the IRS but it said it can't locate my account... I don't know what to do.
@ronscott2003 wrote: I'm missing $177 from my total federal refund when I filed in January 2025. How do I get the rest of my refund?
I got my full state refund 1/31/25 but only received roughly half of my federal return. It's been 6 months since my estimated total tax return. I tried calling the IRS but it said it can't locate my account... I don't know what to do.
Don't go by a total refund summary that TurboTax shows on a screen. That figure includes both Federal and State refunds. Instead, for your Federal amount go by what is shown on your actual Form 1040, Line 35a.
What product did you use? Did you use Online TurboTax, and did you choose to pay any TurboTax fees out of your Federal refund?
If so, then addition to the product fees, there is a $40 service fee for that option ($45 for California filers.)
Who is your refund from? Is it direct from the IRS/US Treasury, or was it sent from another company such as TPG/Tax Products Group, Cross River Bank, etc.?
My federal was from TPG products, and I just looked and it said on line 35a that its 425 which is the amount I received from TPG products. Does this mean I'm not missing anything and Turbo Tax just took $117 from my refund? I guess that makes sense but I don't know why the turbo tax website would say my refund still hasn't arrived.
Thanks for your help 🙂
@ronscott2003 wrote:My federal was from TPG products, and I just looked and it said on line 35a that its 425 which is the amount I received from TPG products. Does this mean I'm not missing anything and Turbo Tax just took $117 from my refund? I guess that makes sense but I don't know why the turbo tax website would say my refund still hasn't arrived.
Thanks for your help 🙂
If your Form 1040, Line 35a shows $425, and if $425 is what you received from TPG, it doesn't sound like they took anything out of your refund.
Did TurboTax already receive its fees earlier because of your refund delay?
Where did you get the figure of $117? Was that the amount of your Federal and state product fees originally? Was your refund delayed a long time, and did TurboTax start sending emails asking you to pay the $117 for the products, or did they auto-debit your bank account for the product fees?
You can also use the lookup tool at TPG's website to see if it shows anything about how they handled it. To log in, choose the taxpayer portal at:
https://www.sbtpg.com/