This is absolutely ridiculous and yes I will complain and push my issue because it’s a large amount of money that I am missing which is not acceptable. I need to be contacted asap and this needs to be fixed and I need to receive the rest of my refund like I’m supposed to. What the hell can I do ?
No one stole your money. TT does not even receive your tax refund. And when the IRS makes an adjustment, it does not notify TT. But it may be due to the Recovery Rebate (stimulus) or Child Tax Credit, for which many taxpayers (not just TT customers) have been making mistakes. You will be getting a letter in the mail from the IRS in 2-4 weeks, so watch for it.
IRS updates frequently asked questions to assist those claiming the 2021 Recovery Rebate Credit
Sometimes we can make an educated guess as to the reason for your reduced refund if you mention specific amounts--for example if your refund was short by $1400 per person---it is likely to be a mix up regarding the 3rd EIP payment. If it is short by $1800 or $1500 or a multiple of that amount --- maybe a mixup regarding the advance child tax credit payments.
Or---the fees you were supposed to pay for using TurboTax + the "refund processing fee" charged by the third party bank….
Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
The IRS will send you a letter that explains why your refund was reduced. Meanwhile it might help you to check your online IRS account.
https://www.irs.gov/payments/your-online-account
https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/
@domgabeaguilar - look at lines 28 and 30 of Form 1040....the issue is most likely there.....the IRS will send a letter in a few weeks explains what they adjusted.
I'm having the same issues. Intuit claimed I was getting 2600 but only got 1300 how do those kind of discrepancies occur ?
@Roma1992 - look at lines 28 and 30 of your FOrm 1040 and then go back into the software and review how you answered the questions...
if you did not fully enter what you received for the 3rd stimulus or fully enter what you received for the child tax credit from July - Dec, 2021, then the error occured.
This is exactly what happened to me. I received HALF of my return from a TPG llc. I had to google what the hell that even was. Today, I received an actual email from turbotax claiming that my tax return will be deposited soon. So this BS gave us half at a time? I'm second thinking turbotax for next year.